• Victorville News

HOME Line System : Info Release

Searchlight Society Updated HOME Line System Official Release

Searchlight Society will begin its official HOME (Homeless Outreach and Engagement) Line System service for the City of Victorville beginning February 18, 2020. The previous HOME Line and number will no longer be operational effective February 12, 2020 at 8 am.The new HOME Line System will continue to provide residents in the City of Victorville the same options as before: Encampment Reports, Outreach Requests, Case Management Requests, and Program Assistance Information and Referrals.

The new HOME Line System number will be (760)284-3463. Hours of Operation will be 10AM to 10PM Monday thru Sunday. Due to availability of volunteers and call volume, we urge callers to leave a voicemail as our team will respond as soon as 5 minutes no later than 24 hours based on severity of the call.In addition to the previous features, the New HOME Line System will now include the option to send email requests as well as inquire about general information and volunteer opportunities.

The email is cityofvictorville@searchlightsociety.org.

We will also be including an update to our Website to allow for residents to submit outreach requests as well as encampment reporting. The URL for the website is www.searchlightsociety.org. Once on the website, please click on the menu tab for cities and click on the City of Victorville. Once on the Victorville Home Page, there will be a new tab that allows for residents to submit the requests directly to us.

We hope that with multiple avenues for residents to submit and request services, our HOME Line System will provide a vital tool for the community to utilize.

For comments questions or concerns please contact: Daniel Herrera Email: dherrera@searchlightsociety.org

The Searchlight Team